All items are made by Iscream Candy and shipped within 12 days as all items are custom hand made. You will receive email updates on your order.
All items are shipped in strong and well padded boxes fully insured and tracked.
Iscream Candy will deliver to the address indicated by you within the UK (mainland). Iscream Candy can only deliver to a delivery address which is a home or office address. Deliveries will be done on business days, not being a public holiday. For each delivery a signature for receipt is required.
Iscream Candy is entitled, insofar as reasonably possible, to make split deliveries so that you receive the ordered products as soon as possible. There are no additional costs associated with such split deliveries. However, in the event that you request that adidas deliver the order in parts, Iscream Candy may charge you for extra delivery costs. Each split order shall constitute a separate sales contract. If Iscream Candy is late delivering a part or one split order is faulty, that will not entitle you to cancel any other split order. Customised Iscream Candy products will be delivered separate from any other products you may have ordered.
Delivery periods are indicative and are therefore not regarded as strict deadlines. The mere fact that a delivery period is exceeded does not entitle you to compensation. Iscream Candy must first be served with a notice of default.
Options in case of delivery problems
If Iscream Candy discovers prior to entering into the sales contract that it can no longer deliver the ordered products, Iscream Candy may offer you an equivalent product in terms of quality, price and function. You are not obliged to accept the replacement product. You may return it, if you so wish, within 30 days at Iscream Candy expense (your right of revocation or return obviously remains unaffected).
If Iscream Candy discovers after entering into the sales contract that Iscream Candy can no longer deliver the ordered products and is not responsible for this situation, Iscream Candy will be entitled to terminate the sales contract. Iscream Candy will, of course, inform you immediately and reimburse any payments made.
All items are shipped in strong and well padded boxes fully insured and tracked.
Iscream Candy will deliver to the address indicated by you within the UK (mainland). Iscream Candy can only deliver to a delivery address which is a home or office address. Deliveries will be done on business days, not being a public holiday. For each delivery a signature for receipt is required.
Iscream Candy is entitled, insofar as reasonably possible, to make split deliveries so that you receive the ordered products as soon as possible. There are no additional costs associated with such split deliveries. However, in the event that you request that adidas deliver the order in parts, Iscream Candy may charge you for extra delivery costs. Each split order shall constitute a separate sales contract. If Iscream Candy is late delivering a part or one split order is faulty, that will not entitle you to cancel any other split order. Customised Iscream Candy products will be delivered separate from any other products you may have ordered.
Delivery periods are indicative and are therefore not regarded as strict deadlines. The mere fact that a delivery period is exceeded does not entitle you to compensation. Iscream Candy must first be served with a notice of default.
Options in case of delivery problems
If Iscream Candy discovers prior to entering into the sales contract that it can no longer deliver the ordered products, Iscream Candy may offer you an equivalent product in terms of quality, price and function. You are not obliged to accept the replacement product. You may return it, if you so wish, within 30 days at Iscream Candy expense (your right of revocation or return obviously remains unaffected).
If Iscream Candy discovers after entering into the sales contract that Iscream Candy can no longer deliver the ordered products and is not responsible for this situation, Iscream Candy will be entitled to terminate the sales contract. Iscream Candy will, of course, inform you immediately and reimburse any payments made.